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About X-Cart

X-Cart is an eCommerce platform that's agile and scalable, helping hundreds of businesses to scale and thrive for the long term. It offers 24/7 quality customer support and API-driven solutions with an in-house development team. X-Cart provides tools to unlock your eCommerce potential, allowing you to sell anywhere from one place by developing an efficient omnichannel approach. It helps in syncing the inventory, cash flow, and logistics operations to manage all sales channels with a single admin window.

X-Cart also allows you to expand on a global scale by localizing your eCommerce store for international buyers. It offers 40+ translation packages and allows you to sell in 200+ countries and 25 currencies through 120+ payment gateways.

The platform also provides services to make your website stand out by creating a user-centric web interface with a clear navigation layout and mobile-friendly storefront templates. It allows you to design a custom storefront with the X-Cart Storefront API, add new functionality, and integrate the desired services and applications seamlessly.

Moreover, X-Cart provides powerful marketing and SEO tools to build solid brand awareness, draw in more potential customers, and convert them into loyal customers. It also provides powerful analytic tools to help you track crucial business metrics, reveal your eCommerce store’s strengths and weaknesses, and ultimately turn your insights into action.

In 2023, X-Cart went headless, launching an automated eCommerce solution in collaboration with technologically advanced automotive partners to increase automation in the auto parts market. It offers large complex catalogs, efficient bulk data import, YMM fitment and VIN lookup, and integrations with warehouse distributors.

X-Cart’s unlimited flexibility allows you to fine-tune your multi-vendor marketplace to your exact needs, no matter the niche, number of vendors, product catalog, or traffic spikes. It allows you to sell all sorts of physical goods online, be it a one-stop-shop for various types of products or a niche category. It also supports the sale of digital goods and downloads.

X-Cart Pros & Cons

Pros of X-Cart:

  • High Customizability: Offers a drag-and-drop theme editor and a website builder for easy customization without requiring advanced technical knowledge.
  • SEO and Marketing Tools: Includes SEO tools and sales & marketing features to enhance online visibility and sales.
  • Mobile Responsiveness: Fully responsive and mobile-ready, ensuring a smooth user experience across devices.
  • Scalability: Suitable for both small and large businesses, with easy upgradability and the ability to add features as needed.
  • API-Driven Architecture: Allows for combining ready-made integrations with endless customization options, making it adaptable to unique business needs.
  • Automotive-Specific Features: Includes native automotive tools like Year/Make/Model search and VIN lookup, which are essential for auto parts businesses.
  • Integration Capabilities: Offers over 400 payment gateways and integrations with key eCommerce players like Avalara and Mailchimp.
  • 24/7 Technical Support: Provides active community support and 24/7 technical support to address any issues promptly.
  • Security Features: Includes dedicated web hosting with high-speed transactions, one VPS server per client, and extra security features to prevent data breaches.

Cons of X-Cart:

  • Customer Support Issues: Some merchants have reported unprofessional customer service and ineffective support, which can be a significant drawback.
  • Website Performance: High-SKU catalogs can slow down website loads, impacting user experience and search engine rankings.
  • Limited Free Trial: X-Cart does not offer a free trial, which might limit potential users from testing the platform before committing.

Key Features:

  • Website Builder: Allows for creating customizable websites and online stores using a drag-and-drop functionality.
  • Order Management: Enables managing orders directly from the admin dashboard, including bulk import and export options.
  • Smart Search: Offers fast and smart search functionality with real-time suggestions and filters.
  • Currency Localization: Supports 40+ languages and currency localization, enhancing the shopping experience for international customers.
  • Fully Managed Hosting: Provides dedicated physical hardware (SSD, 2 CPUs, RAM) for high-speed transactions and extra security features.

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X-Cart Customer Reviews (10)

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Magda Flynn
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Feb 12, 2023
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Caitlin Dickinson
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Feb 10, 2023
Tomás Cunha
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Feb 10, 2023
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X-Cart Customer’s Q&A

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X-Cart Features and Benefits

X-Cart is a shopping cart solution software for the creation of e-commerce businesses. Here are some of its key features and benefits:

Key Features:

  • Drag And Drop Design Templates: Offers a variety of designs and templates handcrafted by specialists in the digital marketing space.
  • Open Source Code Community: Provides a platform for developers to contribute and improve the software.
  • Mobile-Friendly: Designed to work well on mobile devices.
  • Customizable Design: Allows for a high level of customization to meet specific business needs.
  • International Sale: Supports international sales and multiple languages.
  • Solid-State Drives: Ensures fast and reliable performance.
  • Import/Export Inventory Data: Allows for efficient management of inventory data.
  • Bulk Product Editing: Saves time by allowing bulk editing of product details.
  • Email Marketing: Includes features for email marketing campaigns.
  • Social Media Buttons: Integrates with social media platforms for increased visibility.
  • In-App Marketing: Provides tools for promoting products within the app.
  • Integrated Analytics: Offers integrated analytics for tracking and improving performance.
  • Automated Taxes: Automates the calculation and application of taxes.

Benefits:

  • Efficient Product And Inventory Management: Allows for bulk upload of products and matching with associated images using the drag and drop feature.
  • Simple Ordering Process: Provides a straightforward ordering process with a one-page checkout.
  • Updated Shipping Rates: Keeps shipping rates updated for accurate calculations.
  • SEO-friendly Web Design: Helps improve visibility on search engines.
  • Automated Connections to Stock Suppliers: Simplifies auto parts inventory management with automated connections to stock suppliers.

These features and benefits make X-Cart a flexible and comprehensive solution for e-commerce businesses. It's recommended to explore the platform to understand how it can best serve specific business needs.

X-Cart Pricing

The pricing for X-Cart.com varies based on the specific plan:

  • X-Cart Automotive: The price starts at $499/month and includes advanced automotive capabilities and eCommerce features. This plan covers all listed functionalities with no hidden fees or per-transaction costs.
  • X-Cart Platform: The price starts at $199/month and includes essential eCommerce functionality, unlimited scalability in products, sales, and marketing, and professional assistance moving your offline business online. No hidden or per-transaction fees.
  • Other Editions: X-Cart also offers other editions with different feature sets and prices, ranging from $29.95/month to $399/month, but these plans may come with additional fees and restrictions.

The final cost can vary based on your Gross Merchandise Value (GMV) and whether custom features are required. If your GMV doesn’t exceed $1M per year and no custom features are needed, you will pay the base price of $499/month for the Automotive plan.

About X-cart.com Payment Method?

X-Cart supports two types of payment methods: Online and Offline. Online payment methods are implemented as installable payment integration add-ons. A newly installed X-Cart store will have some payment integration add-ons installed out of the box. The list of pre-installed online payment methods can be checked on the Payment Methods or Payments page of the store Admin area. It also allows checking the list of all online payment methods available for installation and setup in the store. Offline payment methods allow customers to check out without submitting payment information. Examples include Phone Ordering, Check, Money Order, Wire Transfer, COD, etc. To start using an online payment method, if the payment integration add-on required is installed and enabled, check the online payments list for the respective payment method. If a payment method is not in the list, click the Add payment method button. Locate the payment method required and click the Add (or Install) button opposite its name. Configure the newly added payment method. Use either Configure or Settings for this purpose. Enable the payment method using the INACTIVE/ACTIVE toggle. The payment method is then active and ready to use. X-Cart can also be used with X-Payments Cloud, a PSD2/SCA ready & PCI Level 1 certified payment service for secure credit card processing and storage in online shops.

X-Cart FAQs

FAQ

How To Open A X-Cart Account?

To open an account on X-Cart, follow these steps:

  1. Visit the X-Cart website.
  2. Click on the "Sign In / Sign Up" button located in the storefront header.
  3. Fill out the profile fields:
    • Email: Specify a valid email address. This will be used for account verification and password restoration.
    • Password: Add a password for the account. It must contain at least 8 symbols. Confirm the password.
    • Access level: Specify the user access level. The default option is "Customer".
  4. Click "Create Account".

After creating an account, customers can view their order history and see the current order status for any purchases they make. They can also manage their account details, including email and password, and their membership level if applicable.

Remember, the process of creating an account may vary slightly depending on the software version of X-Cart being used. It's always a good idea to refer to the official X-Cart help center for the most accurate and up-to-date information.

FAQ

X-Cart Alternatives

Here are the top 10 alternatives to X-Cart:

  1. Woocommerce: A popular WordPress eCommerce plugin, available for free.
  2. Shopify: A cloud-based commerce platform designed for small and medium-sized businesses.
  3. Ecwid: Offers performance and flexibility with none of the hassles.
  4. PrestaShop: An Open-source e-commerce solution powering more than 300,000 online stores worldwide.
  5. BigCommerce: A partner ecosystem that helps you innovate and succeed without limits.
  6. NetSuite by Oracle: A comprehensive suite of cloud-based financials / Enterprise Resource Planning (ERP) and omnichannel commerce software suites.
  7. AGORA by Agora E-Commerce Tecnologia: A comprehensive e-commerce platform.
  8. Shopaccino by iSolution Microsystems: A comprehensive e-commerce platform.
  9. Lightspeed Retail by Lightspeed: A comprehensive e-commerce platform.
  10. ikas by ikas: A comprehensive e-commerce platform.

These alternatives offer a variety of features and services that might suit different business needs. It's recommended to explore each platform to find the one that best fits your specific requirements.

FAQ

About X-cart.com Prices and Cost?

X-Cart offers different paid plans for its Platform, Marketplace, and Automotive business solutions. The pricing starts at $199 / month, $399 / month, and $499 / month accordingly. The project’s final cost depends on your GMV and whether your project requires customization of the default functionality. XCart pricing plans range from $495.00 to $5,995.00 per month. The platform also offers an open-source version of their software that is available for free. Every business is unique and every eCommerce project is custom quoted according to the set of features and services needed, so you only have to pay for the features that you actually use. The starting price is $49.00 per month. There is no free trial or free version available. The platform provides essential functionality to start an online store of any size, for any budget. It includes 20+ years of eСommerce expertise with 24/7 support and advice included, personalized support as you create a strategy and build your site, unlimited scalability, support for offline businesses moving into eCommerce, pre-designed themes plus customization options, popular add-ons and API integrations, access to backend development, essential eCommerce functionality, financial integrations with 120+ payment processing providers, such as PayPal, Stripe, and Authorize.net, native marketing tools, sales channels, sales tax automation, search, navigation, UX, maintenance and security. It also allows access to development with API, CSS, HTML, and JavaScript. It integrates with Amazon and is trusted by many enterprises. It offers 8 free design templates, custom CSS/JS, visual editor mode, advertising tools, admin tools, unlimited staff accounts, failed payment tracking, product variants, import/export, update data via CSV, file attachments, bundle products, digital products, and GDPR compliance tools.

FAQ

About X-cart.com Popular Products and Services?

X-Cart is an eCommerce platform that helps businesses create and customize their online stores. With over 20 years in the industry, it offers a variety of services including in-house professional development services and 24/7 quality customer support. It provides an API-driven and highly-customizable solution for businesses.

X-Cart offers a range of products and services. The Automotive online platform is designed for large multi-facet catalogs, including popular storefront tools and native features such as YMM. The Platform is designed for high volume SKUs, offering advanced integration adapters, faster hosting, and the ability to customize through open-code access. The Marketplace simplifies brands, products, and inventory management, enabling multiple brands to sell products and facilitate split cart and payments.

X-Cart also offers storefront templates, powerful hosting, highly-converting checkout, and a robust back office designed for business success. It integrates with the tools businesses already use or helps them discover new ones to grow their business. X-Cart is the only omnichannel website builder that can scale digital experience with business growth.

In addition to these, X-Cart offers features like search engine optimization, catalog management, A/B testing, warehouse management, data import or export, and reporting. It has an inventory management module that lets store owners track and manage delivered, damaged, or returned products and variants. It also offers the ability to sell digital products and create auctions, an option for preventing fraud, and a complete marketplace builder and integration tool.

Overall, X-Cart is a comprehensive eCommerce solution that caters to various business needs, helping them transform their eCommerce vision into reality.

FAQ

X-cart.com Return Policy?

X-Cart provides a comprehensive Return Policy and Shipping Policy for its customers. The Return Policy includes configuring return conditions, writing a store return policy, and arranging it to be displayed in the storefront. Returns are permitted for the orders with the fulfillment status: Shipped and Delivered. If you need to permit returns for any other order statuses except for shipped and delivered, make sure the Custom Order Statuses add-on is installed and enabled. The Order Returns add-on allows configuring return conditions based on the order fulfillment statuses. For your customers to be aware of your store return policies, write a clear statement, and make it accessible in the storefront.

The Shipping Policy must be informed to customers when configuring shipping rates in your online store. This can be done using the built-in Shipping Policy page. Your store provides a ready-made template you can edit and publish for your customers. The content will depend on your business and the laws and regulations in your country. The store visitors can access the Shipping Policy page from the footer menu in the storefront. The page will also be available via the direct link HTTPS://your_store_url/shipping. You can also add a special note about your store's Shipping Policy to the Shipping Info tab on the product details page. Check more info on the product tabs here. Related pages: Learn how to edit and publish your store's shipping policy.

FAQ

What are the pricing plans for X-Cart?

X-Cart offers different pricing plans for its Platform, Marketplace, and Automotive business solutions. The pricing starts at $199/month, $399/month, and $499/month respectively. The final cost depends on your GMV and whether your project requires customization of the default functionality.

There are also other pricing plans available. For instance, the Business plan is available for a one-time fee of $495. If you're interested in creating a full-fledged, multi-vendor marketplace like Envato or Etsy, the Multivendor plan is available for a one-time fee of $1,495.

Please note that these prices are subject to change and it's always best to check the official X-Cart website for the most accurate and up-to-date information.

FAQ

Can I integrate X-Cart with my existing systems?

Yes, X-Cart can be integrated with existing systems. It can be synchronized with Accounting, ERP, CRM, or courier service applications. This integration allows businesses to automate data to and from X-Cart and their business applications. Common integration scenarios include automatic insertion of X-Cart orders into an accounting solution, automatic transfer of orders status and current stock levels from an accounting systems to X-Cart, automatic placement of an order with a selected courier service, and automated customer data synchronization between X-Cart and your ERP system.

Moreover, X-Cart can also integrate with your existing systems like ERP, CRM, or OMS. If none of the ready-made apps fit your needs, custom functionalities can be added using the API. X-Cart integration can also be established with eCommerce software like inventory management system, warehouse management software, shipping management solutions, order management system, etc. So, it's safe to say that X-Cart offers a wide range of integration possibilities with various systems.

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